FutureVault is an award-winning AI-Powered Digital Vault and Intelligent Document Processing (IDP) platform for modern financial institutions, wealth management enterprises, advisors, and clients, pioneering the Client Life Management Vault™.
(Updated: June 23, 2022)
These Terms of Service (this “Agreement”) set out the terms and conditions that govern your access and use of the futurevault.com website and mobile application (the “Services”) operated by FutureVault Inc. (“FutureVault”). By accepting electronically (for example, clicking “I Agree”), accessing or using the Services, you agree to be bound by the terms and conditions of this Agreement, the Privacy Policy, and Acceptable Use Policy, as they may be amended from time to time in the future (see “Modifications” below).
You may be an “Authorized User”, which means that you are an individual who: (i) has registered for an account with FutureVault and agreed to pay us for the use of the account, or (ii) has been assigned an account provisioned by an organization (“Customer”) which has entered into an enterprise agreement with FutureVault that authorizes the Customer to provision accounts.
You may be a “Designated User”, which means an individual who has received consent from an Authorized User to access all or a portion of such Authorized User’s account, including without limitation rights to access, upload, download, modify, distribute, and otherwise use content and other materials associated such Authorized User’s account. For example:
(a) a Designated User may be an individual that is a trusted advisor of the Authorized User, such as an employee of a wealth management firm, law firm, dentistry practice, or other organization that provides services;
(b) a Designated User may be an employee of the Customer.
The term “you” refers to an Authorized User or a Designated User of the Service. The term “we” refers to FutureVault. You may not use any of the Services and you may not accept this Agreement if you are not an Authorized User or a Designated User, or are not otherwise legally authorized to accept and be bound by these terms or are not at least 18 years of age and, in any event, of a legal age to form a binding contract with FutureVault. If you are using the Services on behalf of an organization, you are accepting this Agreement on behalf of such organization.
The Services enable an Authorized User to deposit, store, and manage digital files, documents, and other information associated with the processing of those files and documents (collectively, the “Content”). The Services include a number of additional features and functionality, including without limitation, functionality to organize the Content, to share the Content, to track and log activity, and to provide data and analytics regarding the Content and its use.
You agree to this site’s Privacy Policy, and any changes published by FutureVault. You agree that we may use and maintain the Content according to the Privacy Policy, as part of the Services.
In order to allow you to use the Services, you will need to sign up for an account with FutureVault. You authorize us to make any inquiries we consider necessary to validate your identity. These inquiries may include asking you for further information, including without limitation requiring you to provide your full address, requiring you to follow steps to confirm ownership of your email, or verifying information you provide against third party databases or through other sources. If you do not provide this information or we cannot verify your identity, we can refuse to allow you to use the Services.
You agree and understand that you are responsible for maintaining the confidentiality of your password which, together with your username and e-mail address, allows you to access the Services. By providing us with your e-mail address, you consent to receive all required notices and information. Electronic communications may be posted on the FutureVault.com website or delivered to the e-mail address that we have on file for you. It is your responsibility to promptly update the Service with your complete, accurate Registration Information.. Your consent to receive communications electronically is valid until you end your relationship with us.
We reserve the right to change how we provide electronic communications and will provide you with appropriate notice in accordance with applicable law.
If you believe that your Registration Information or device that you use to access the Services has been lost or stolen, or that someone is using your account without your permission, please contact us immediately at support@futurevaultinc.com.
Your right to access and use the Services is personal to you and is not transferable by you to any other person or organization. You are only entitled to access and use the Services for lawful purposes. In order for the Services to function effectively, you must also keep your Registration Information secret, up to date and accurate. You represent that you are authorized to provide us with all Registration Information and other information necessary to facilitate your use of the Services.
Your access to and use of the Services may be interrupted from time to time for any of several reasons, including, without limitation, the malfunction of equipment or software, periodic updating, maintenance or repair of the Services or other actions that FutureVault, in its sole discretion, may elect to take. In no event will FutureVault be liable to you or any other party for any loss, cost, or damage that results from any scheduled or unscheduled downtime.
Your sole and exclusive remedy for any failure or non-performance of the Services shall be for us to use commercially reasonable efforts to adjust or repair the applicable aspect of the Services.
By submitting, uploading, or storing the Content through the Services, you are licensing the Content to FutureVault for the purpose of providing the Services. We may store and use the Content in accordance with this Agreement and our Privacy Statement. You represent and warrant that you have the right to provide the Content to us for this purpose, without any obligation by us to pay any fees to you.
The functionality of the Services, including its “look and feel” (e.g., text, graphics, images, logos and button icons), software, and other materials are protected under Canadian, and other applicable copyright, trademark and other laws. The functionality of the Services are owned by or are licensed to FutureVault. You agree not to use, nor permit any third party to use, the Services in a manner that violates any applicable law, regulation or this Agreement.
You agree that you will not:
a) Use any robot, spider, scraper, deep link or other similar automated data gathering or extraction tools, program, algorithm or methodology to access, acquire, copy or monitor the Services or any portion of the Services;
b) Use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Services, other than the search engines and search agents available through the Services and other than generally available third-party web browsers (such as Google Chrome or Apple Safari);
c) Upload or transmit any file or content which contains viruses, worms, Trojan horses or any other contaminating or destructive features, or that otherwise interfere with the proper working of the Services;
d) Attempt to decipher, decompile, disassemble, or reverse-engineer any of the software comprising or in any way making up a part of the Services; or
e) Attempt to gain unauthorized access to any portion of the Services.
When uploading, storing and sharing Content, you agree to comply with the following rules:
a) You are solely responsible for all content you submit, upload, or store through the Services.
b) By submitting Content to us, you represent that you have all necessary rights and hereby grant us an irrevocable, worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, prepare derivative works of, modify, display any portion of the Content in connection with providing the Services and operating our business. You grant the Customer, Designated Users, and our third party providers a non-exclusive license to access your documents and other content through the Service, and to view, download, use, reproduce, distribute, prepare derivative works of, display and perform such content as permitted through the functionality of the Services and under this Agreement.
c) You agree not to use, nor permit any third party to use, the Services to:
i) post or transmit any message or document which is libelous or defamatory, or which discloses private or personal matters concerning any person;
ii) post or transmit any message, document, data, image or program that is indecent, obscene, pornographic, harassing, threatening, abusive, hateful, racially or ethnically offensive; that encourages conduct that would be considered a criminal offense, give rise to civil liability or violate any law; or that is otherwise inappropriate;
iii) post, upload, store or transmit any message, data, image or program that would violate the property rights of others, including unauthorized copyrighted content, images or programs, trade secrets or other confidential proprietary information, and trademarks or service marks which infringe the intellectual property rights of third parties; or iv) interfere with other users’ use of the Service, including, taking any action that imposes a disproportionate burden on the Service infrastructure or that negatively affects the availability of the Service to others.
d) You agree that we may use any feedback, suggestions, or ideas (collectively, the “Feedback”) you post or communicate to us in any way, including in future modifications of the Service, other products or services, advertising or marketing materials. You grant us a perpetual, worldwide, fully transferable, sublicensable, non-revocable, fully paid-up, royalty free license to use the Feedback in any way.
THE SERVICES, INFORMATION, DATA, FEATURES, AND ALL CONTENT AND ALL SERVICES AND PRODUCTS ASSOCIATED WITH THE SERVICES OR PROVIDED THROUGH THE SERVICES ARE PROVIDED TO YOU ON AN “AS-IS” AND “AS AVAILABLE” BASIS. FUTUREVAULT MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE CONTENT OR OPERATION OF THE SERVICES. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.
FUTUREVAULT DOES NOT MAKE ANY REPRESENTATIONS, WARRANTIES OR GUARANTEES, EXPRESS OR IMPLIED, REGARDING THE ACCURACY, RELIABILITY OR COMPLETENESS OF ANY FUNCTIONALITY, FEATURE, OR CONTENT PROVIDED BY THE SERVICES, AND EXPRESSLY DISCLAIMS ANY WARRANTIES OF NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE. FUTUREVAULT DOES NOT MAKE ANY REPRESENTATIONS OR WARRANTIES THAT THE CONTENT THAT MAY BE AVAILABLE THROUGH THE SERVICES IS FREE FROM ANY VIRUSES OR OTHER CODE OR COMPUTER PROGRAMMING ROUTINES THAT CONTAIN CONTAMINATING OR DESTRUCTIVE PROPERTIES OR THAT ARE INTENDED TO DAMAGE, SURREPTITOUSLY INTERCEPT OR EXPROPRIATE ANY SYSTEM, DATA OR PERSONAL INFORMATION.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS LIABILITY IS LIMITED TO THE EXTENT PERMITTED BY LAW. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
THE SERVICES ARE NOT INTENDED TO PROVIDE LEGAL, TAX, FINANCIAL, MEDICAL OR ANY OTHER PROFESSIONAL ADVICE. FUTUREVAULT IS NOT A PROFESSIONAL ADVISOR OF ANY KIND.
FUTUREVAULT SHALL NOT BE RESPONSIBLE OR LIABLE TO YOU OR TO ANY THIRD PARTY, WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY, LIQUIDATED OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFIT, REVENUE OR BUSINESS, ARISING IN WHOLE OR IN PART FROM YOUR ACCESS TO THE SERVICES OR YOUR USE OF THE SERVICES, EVEN IF FUTUREVAULT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THIS AGREEMENT, FUTUREVAULT’S LIABILITY TO YOU FOR ANY CAUSE WHATEVER AND REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO A MAXIMUM OF $20.00 (TWENTY CANADIAN DOLLARS).
You shall defend, indemnify and hold harmless FutureVault and its officers, directors, shareholders, and employees, from and against all third-party claims, suits, proceedings, losses, liabilities, and expenses, whether in tort, contract, or otherwise, that arise out of or relate, including but not limited to attorneys’ fees, to any breach of this Agreement or any activity by you in relation to your use of the Services.
We reserve the right at any time and from time to time to modify the Services. In the event of a modification to the Services that will not affect your ability to access and retrieve the Content in your account, we may make such modification without notice to you. You agree that FutureVault shall not be liable to you or to any third party for any modification or suspensions of the Services.
We may modify this Agreement from time to time. Any and all changes to this Agreement may be provided to you by electronic means (i.e., via email or by posting the information on the Services). In addition, the Agreement will always indicate the date it was last revised. You are deemed to accept and agree to be bound by any changes to the Agreement when you use the Services after those changes are posted.
This Agreement is governed by the law of Ontario and the federal law of Canada without regard to their conflicts of laws provisions. ANY DISPUTE OR CLAIM RELATING IN ANY WAY TO THE SERVICES OR THESE TERMS OF SERVICE WILL BE RESOLVED BY BINDING ARBITRATION WHICH WILL TAKE PLACE IN TORONTO, ONTARIO, CANADA, RATHER THAN IN COURT, except that you may assert claims in small claims court if your claims qualify. The Ontario Arbitration Act, 1991 governs the interpretation and enforcement of this provision. The arbitration shall be heard by a single arbitrator. The arbitrator shall apply Ontario law and federal law of Canada to all other matters. The decision of the arbitrator shall be final and not appealable, and judgment on the arbitration award may be entered in any court having jurisdiction thereof. This provision shall survive any expiration or termination of this Agreement. Notwithstanding anything to the contrary, any party to the arbitration may at any time seek injunctions or other forms of equitable relief from any court of competent jurisdiction. WE EACH AGREE THAT ANY AND ALL DISPUTES MUST BE BROUGHT IN THE PARTIES’ INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. BY ENTERING INTO THIS AGREEMENT AND AGREEING TO ARBITRATION, YOU AGREE THAT YOU AND FUTUREVAULT ARE EACH WAIVING THE RIGHT TO FILE A LAWSUIT AND THE RIGHT TO A TRIAL BY JURY. IN ADDITION, YOU AGREE TO WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION OR LITIGATE ON A CLASS-WIDE BASIS. YOU AGREE THAT YOU HAVE EXPRESSLY AND KNOWINGLY WAIVED THESE RIGHTS.
FutureVault respects the intellectual property rights of others and we ask users of the Services to do the same. If you believe that your intellectual property is being used in connection with the Services in a way that constitutes copyright infringement, please refer to our Notice and Takedown Policy.
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