FutureVault is an award-winning AI-Powered Digital Vault and Intelligent Document Processing (IDP) platform for modern financial institutions, wealth management enterprises, advisors, and clients, pioneering the Client Life Management Vault™.
FutureVault is an industry-leading provider of secure document exchange and Digital Vault solutions for financial services and wealth management organizations to deliver secure digital document vaults across the enterprise, to their advisors, and to their end-clients.
We believe that information is an asset class and should be treated with the same focus, expertise, and considerations as one’s financial assets. However, nowadays, personal, business, and client information is everywhere and the current ways of managing data, information, and documents are becoming increasingly complex.
That’s why we’ve built FutureVault, a secure, cloud-based Digital Vault Platform helping organizations and their clients improve the way critical information, data, and documents are accessed, delivered, shared, stored, and managed.
FutureVault’s suite of products offers partner organizations a powerful white-label Software-as-a-Service (SaaS) solution to acquire, reward & retain their clients, members and employees. FutureVault is much more than a document management provider, our Digital Vault solution is changing the paradigm of document and information management with Client Life Management Vault ™ and Business Life Management Vault ™ solutions.
Our platform transforms your enterprise, advisor, and client value propositions by significantly improving the way documents, data, and information are managed within a secure single source of truth.
● Secure and compliant document exchanges
● Best-in-class information and data security
● Books and records compliance
● Automated document delivery capabilities
● Best-of-breed integrations and open APIs
Here at FutureVault, we are proud to work with organizations of all types, sectors, and sizes, but our main focus is working with financial services and wealth management firms. Our primary industry segments include:
● Independent Broker-Dealers (Investment Dealers)
● Wealth Management Firms (Advisory Groups and RIAs)
● Single & Multi-Family Offices
● Banks
In addition to financial services and wealth management, our platform is used across healthcare, retail, and even hospitality to help institutions and organizations streamline and manage documents, data, and information more effectively.
A Digital Vault is the virtual equivalent of a safety deposit box to store critical documents, data, and information. Digital Vaults are quickly becoming a must-have technology in equipping institutions, firms, and professionals with structure, security, and efficiency to streamline and automate document-driven processes, and deliver tremendous value to clients.
Read our guide: What is a Digital Vault? to learn more.
The short answer is that Digital Vaults are essentially for everyone. However, a Digital Vault can be and is often used across different entities from organizations such as financial services firms, to their professional advisors, and all the way to their end-clients as a way of securely depositing documents in one central location that is accessible across devices, anytime, anywhere. Simply put, a Digital Vault works very much like an online safety deposit box.
FutureVault helps organizations securely manage document distribution and collaboration, while allowing advisors and end clients to receive, store, and manage all their most important business and personal information.
Here are ten of the most common use cases we see across the platform from institutions, firms, and advisors.
As we look to the future, businesses are faced with the challenges of maintaining compliance obligations, minimizing and mitigating cyber risks, and delivering a competitive best-in-class client experience. Digital Vaults help organizations transform these challenges into opportunities by leveraging leading-edge technology. By securely delivering and protecting our clients’ information with a Digital Vault Platform, we are providing benefits throughout their digital ecosystem, from head office to advisors across the country all the way through to their investors.
FutureVault's Digital Vault platform is a fully while-labeled experience, configured to meet your organization’s specific digital needs and branding requirements, providing a seamless experience to your internal teams, clients, and other key stakeholders.
An Entity is a way to organize and label data and documents within a Digital Vault. It is like having multiple filing cabinets in one Vault that allows for independent or combined dynamic views and collaboration.
Documentation, data, and information that reside within the secure digital vault are “tagged” to be associated with the respective Entities.
Examples of Entities include, but are not limited to:
➜ People (spouse, children, parents)
➜ Properties (principal residence, investment properties, recreational)
➜ Businesses (holding companies and LLCs)
➜ Accounts (Trusts, Foundations)
The Administrator manages all users and has access to clients’ Vaults and all the tools on the Admin portal. This role can manage and access all the company folders on the clients’ vaults and has complete access to the Create, Delete, and Contacts tab.
FutureVault’s platform integrates to and with more than 7,000+ third-party tools and applications, including other best-of-breed solution providers ranging from CRMs and Portfolio Management Platforms to Data Aggregators, Custodians, Financial Planning Software, eSignature Platforms, and more.
FutureVault's robust Open APIs can be accessed and consumed upon request. We can provide your technical resources with FutureVault for Developers access, API documentation (swagger documentation), and a developer sandbox portal to test and experiment APIs before publishing.
Learn more about our integration capabilities here.
FutureVault adheres to world-class cybersecurity protocols, including bank-grade encryption in-transit and at-rest. FutureVault is SOC 2 Type II and PCI DSS compliant, giving your organization peace of mind in knowing that your enterprise, advisor, and client data and documents are kept safe and secure.
FutureVault incorporates the best security and privacy standards to keep your most important information and documents safe. FutureVault is PCI DSS and SOC2 Type II compliant. In addition to these compliance certifications, we have obtained the following:
● CIS certificate
● SSL certificate
● PIPEDA certificate
● GDPR ready
You can learn more about the compliance and security of our Platform in the Security Overview.
The service management reports are provided monthly with details about the number of tickets, response times and other security metrics like malware attacks/resolution, security vulnerability scanning, etc.
All data is backed up in alternate geographical regions while ensuring all company-specific data residency requirements are met. FutureVault’s operational security has been audited by Ernest & Young and found to meet the stringent SOC2 Type II.
For data protection, continuity, and retention, FutureVault uses the Amazon Web Services (AWS) data centers in Canada, the US, and Europe to provide all cloud computing and data storage services. AWS's secure cloud infrastructure includes extensive security measures such as physical security, access control, 24×7 security monitoring, and alerting.
Our patented Trusted Advisor permissioning model allows your clients (and your staff, including your Advisors) to easily provide secure access to family members, accountants, lawyers, employees, wealth managers, and more, allowing them to access discrete portions of the Vault where they are provided access.
All Trusted Advisor activity is tracked securely within the Vault via an activity audit trail to keep tabs on who is accessing documents and when.
You and your clients can also easily share documents and files directly from the Vault via an encrypted link that can also have a time-bound expiration date.
All documents uploaded to the Vault are converted to PDF for easy viewing and access while still keeping a copy of the original to download whenever required. Our AI-based Smart Filing feature and OCR identifies the type of document uploaded, suggests where to file it, and even allows you to search through the text of all your documents in seconds, making sure all files and data in the Vault are easily retrievable and accessible on demand.
You can easily upload and distribute documents to your organization, clients, and members using FutureVault’s proprietary Bulk Upload feature, saving you several hours, if not days of work. Our Bulk Download feature also allows you to quickly and easily download any and all documents within your Vaults for safe record-keeping.
By leveraging existing integrations, Open APIs, and SFTP workflows, you can also automate the secure delivery of critical documents to your staff, advisors, and clients including monthly statements, quarterly performance reports, account opening documentation, tax documents, and more.
Yes, our platform is loaded with robust and rich functionality to improve the document exchange process with all parties directly in the Vault, including your staff, advisors, prospects, and especially your clients.
Features include checklisting, secure file request links, general file upload links (to use in email signatures), Trusted Advisor permissions, and more.
Digital Vaults are poised to become one of the single most important pieces of the modern tech stack within financial services and wealth management. In essence, the vault construct ‘connects the disconnected’ within organizations leading to massive efficiency gains and cost savings while at the same time introducing a new value proposition paradigm for enterprises, advisors, and their clients.
Founder & Executive Chairman, FutureVault
