FutureVault FAQs

What is a Digital Vault?

A Digital Vault is the virtual equivalent of a safety deposit box to store critical documents, data, and information. Digital Vaults are quickly becoming a must-have technology in equipping institutions, firms, and professionals with structure, security, and efficiency to streamline and automate document-driven processes, and deliver tremendous value to clients.

Who is a Digital Vault for?

The short answer is that Digital Vaults are essentially for everyone. However, a Digital Vault can be and is often used across different entities from organizations such as financial services firms, to their professional advisors, and all the way to their end-clients as a way of securely depositing documents in one central location that is accessible across devices, anytime, anywhere. Simply put, a Digital Vault works very much like an online safety deposit box.

How can a Digital Vault Platform like FutureVault benefit our organization, advisors, and clients?

FutureVault helps organizations securely manage document distribution and collaboration, while allowing advisors and end clients to receive, store, and manage all their most important business and personal information.

Here are ten of the most common use cases we see across the platform from institutions, firms, and advisors. 

As we look to the future, businesses are faced with the challenges of maintaining compliance obligations, minimizing and mitigating cyber risks, and delivering a competitive best-in-class client experience. Digital Vaults help organizations transform these challenges into opportunities by leveraging leading-edge technology. By securely delivering and protecting our clients’ information with a Digital Vault Platform, we are providing benefits throughout their digital ecosystem, from head offi­ce to advisors across the country all the way through to their investors.

Can we white-label our Digital Vault?

FutureVault’s platform can be fully while-labeled and configured to meet all your organization’s specific digital needs and requirements, providing a seamless brand experience to your internal teams, client, and other stakeholders.

What is an ‘Entity’ in the Vault?

An Entity is a way to organize and label data and documents within a Digital Vault. It is like having multiple filing cabinets in one Vault that allows for independent or combined dynamic views and collaboration.

Documentation, data, and information that reside within the secure digital vault are “tagged” to be associated with the respective Entities.

Examples of Entities include, but are not limited to:

➜ People (spouse, children, parents)
➜ Properties (principal residence, investment properties, recreational)
➜ Businesses (holding companies and LLCs)
➜ Accounts (Trusts, Foundations)

Can the Administrator create accounts?

The Administrator manages all users and has access to clients’ Vaults and all the tools on the Admin portal. This role can manage and access all the company folders on the clients’ vaults and has complete access to the Create, Delete, and Contacts tab.

Do you integrate with any other platforms?

FutureVault’s platform integrates to and with other best-of-breed solution providers ranging from CRMs and Portfolio Management Platforms to Data Aggregators, Financial Planning Software, eSignature Platforms, and more.

FutureVault has public RESTful APIs that can be accessed and consumed upon request. We can provide your technical resources with FutureVault for Developers access, API documentation (including postman collections), and a developer sandbox portal to test and experiment APIs before publishing.

Do you integrate with e-signature providers like DocuSign?

Yes. Our DocuSign integration provides unique workflow automation for institutions and firms to automatically create and provision new client Vault and automatically deposit any and all e-signed documents into specific folders and subfolders, saving a significant amount of back office and administrative time and money.